WhatsApp Business Platform
Official Meta WhatsApp Business API integration with verified business profile, templates, broadcasts and interactive buttons.
Service 01 · Chatbots
Chatbots for WhatsApp, Facebook & Instagram that sound like you.
Answer every message in seconds, day or night. Our AI assistants qualify leads, take bookings, track orders and hand over to a real person when it counts, all inside the apps your customers already use.
Hi there 👋 I'm Ava. How can I help today?
Track my orderBook a serviceSpeak to a person
Track my order — HT-20419
Found it ✅ Your order left our warehouse at 09:14 and arrives tomorrow before 12:00.
Perfect, thanks!
What we build
One assistant. Every channel.
Facebook Messenger
Reply to page messages and ad click-to-Messenger leads instantly, and route hot leads straight to sales.
Instagram DMs
Turn story replies, comments and DMs into conversations, product answers and bookings.
AI trained on your business
Grounded in your FAQs, price lists and policies, with guardrails so it never invents answers.
Connected to your systems
Look up orders, check stock, create CRM leads and book calendar slots via secure integrations.
Human handover
One click passes the chat to your team, with full history, from a shared inbox on desktop or mobile.
Use cases
Where chatbots pay for themselves.
Sales & leads
Qualify enquiries from ads, capture details and push ready-to-buy leads into your CRM with a summary.
Customer service
Resolve FAQs, order tracking and account questions instantly, cutting call-centre volume.
Bookings
Let customers choose a branch, service and time slot and confirm, reschedule or cancel by chat.
Payments & reminders
Send compliant reminders, statements and secure payment links through approved message templates.
Internal helpdesk
Give staff instant answers on HR policy, IT support and procedures, on the app they already use.
Process
Live in as little as three weeks.
Map conversations
We review your top customer questions and design the flows, tone and escalation rules.
Connect channels
We set up Meta Business verification, WhatsApp numbers and page connections with you.
Train & test
The assistant learns your content. We test it against real past conversations.
Launch & improve
Go live, monitor every conversation and tune monthly using real analytics.
Do I need a separate WhatsApp number?
Yes. The WhatsApp Business Platform needs a number that isn't active on the regular WhatsApp app. We can migrate an existing number or help you get a new one, and we handle the Meta verification process with you.
How many conversations are included?
Starter includes up to 300 conversations a month and Full System up to 800. Need more? We'll quote a custom volume. Any Meta / WhatsApp platform subscriptions remain in your name, as set out in our Terms.
Will the bot make things up?
No. We ground the assistant in your approved content and set strict rules. If it doesn't know, it says so and hands over to a person.
Is it POPIA compliant?
We design every bot with consent capture, opt-out handling, data minimisation and secure storage, and help you update your privacy notice. You remain the responsible party for your customers' data.
Can it speak Afrikaans, isiZulu or other languages?
Yes. The assistant can detect and reply in many South African languages. We test each language you enable before launch.
Final scene
Ready to hand it over?
Tell us what's slowing your team down. We'll come back within one business day with a plan, a timeline and a fixed quote.